I am currently in Paris for 2 days of usability testing where we are interviewing real users to get insight on how to improve the designs of a particular digital service. It is always great to spend time with users actually understanding what they are thinking and doing with websites and software.

Also whilst being here I have had some great food and the dessert I had last night kind of fitted in with a typical design project - in fact it was actually called “projet cassata”. The way the waiter described it is that there are lots of elements and it is up to the customer how they create their dessert - kind of like your own project! Just like in user centred design, giving the user full control like this is not always a good idea. Although the dessert was nice, I should really remember that trained and experienced chefs are much better at taste combinations than me.